I knew 2022 was going to be a year of big change for me, as I started my new role with Concero as their new

Today was a good day, and that is, in itself, a reason to celebrate. Specifically, today was a good day because I spent a few

I wrote a post a few years ago on the fact there is a staffing crisis in edu IT – and I think the situation

For a while now in EdTech we have seen many tools move to the cloud, some claiming to have moved to the cloud (and are

I completed a boot camp with the Concero crew in the Easter holidays, it was a great day of getting to know the team, and

Apologies for the click bait headline! Over the last few months I’ve been busy settling into my new role at Concero. It’s been great to

This week saw me start my new role as Chief Technology Officer at Concero UK. After over 9 years with my previous employer the decision

For the last 16 or so years when I have worked in Edu-IT I have always used a helpdesk, of various qualities – but always

Something that I have been working on over the last few years is using Power Automate (formally Flow) to automate as many processes as I

Traditionally the summer holidays is one of the busiest times of the year for education IT teams, not because we have users to support (although