Everyday, solving issues, putting projects into place, delivering change. Things that you do – are often one time things for end users. It’s important to remember this when providing support, because what you might think is no big deal, is often a change, and humans are notoriously bad at handling Read more…
This is a bit of a different topic to my usual posts, but it’s my blog so stuff it. In early October I had delivery of my new car, a BYD Atto 3 EV, to replace my aging Nissan Qashqai +2. I was lucky in that the launching of the Read more…
I’ve just looked back over my previous blogs to see if I have written one on this subject before, and I don’t think I have – but it’s such an important element of what my role is now I wanted to get some thoughts down. Everyone wants everything, now. Of Read more…
Anyone following me on socials or working with me will know that my focus for the last few years has been moving schools to the cloud, and it’s something I passionately believe is the right move for many schools. It brings many benefits to schools, particularly the ability to work Read more…
One of the benefits for many in our industry of being part of an MSP is the hive knowledge it produces. You don’t have to be an expert in everything, and have had every experience yourself, as long as you can engage with your team easily. This allows a MSP Read more…
Due to staffing changes, I recently took on the project lead responsibilities in addition to my wider role. One of the parts of my job in all areas I am responsible for is building systems and enabling my colleagues to perform their roles easier. I really enjoy this, and the Read more…
As I sit here in the aftermath of the worlds biggest education technology show, after a full 3 day stint – you’d think I’d be fed up of talking about my job and my passion – but I always find the opposite is true. There was a real buzz around Read more…
Cloud is coming mainstream in 2023, and I hope Hybrid dies a death. In a education sector that is struggling on so many fronts, we need to simplify edtech environments for schools and trusts so they can benefit from great strides in technology made since the pandemic. Even if the Read more…
I knew 2022 was going to be a year of big change for me, as I started my new role with Concero as their new Chief Technology Officer on 1st January. Starting a new role was something I hadn’t done for 10 years, any movements in my previous role were Read more…
Today was a good day, and that is, in itself, a reason to celebrate. Specifically, today was a good day because I spent a few hours in a school, talking about what the company I work for does, and why I enjoy it. The careers fair, at Alcester Academy was Read more…