In an age of ever tightening budgets in edtech and education in general – and with the need to implement even more complicated and larger network solutions with the advent of the academy agenda – do we need to look at the structure of our IT Support teams to ensure Read more…
When chatting with my colleagues who remained working directly for schools or trusts, one of the main topics is the difference between working for an MSP, versus working directly for the organisation.
This week I took part in a webinar focusing on the importance of accessibility within edtech, and how schools could embrace it within their digital strategy. In many schools, the answer to some accessibility needs is to “give them a laptop” – but the true benefits a device can bring Read more…
Like the Simpsons, the need to move schools forward with their IT never seems to end. And even more like the Simpsons, many schools are currently not at their best. The same characters trying to be relevant in new times, familiar to previous generations, but much of the legacy lost Read more…
Looking back at 2024 and into 2025 As we head into a new year, it’s always a good idea to reflect on the past 12 months. This falls into place nicely for me, as I celebrate 3 years at Concero UK on January 1st. Getting started in a new company, Read more…
I am not sure on the official numbers of how many Windows 10 devices are still lurking in UK Schools, however – I have seen some Windows 7 devices still lurking in the last year, so one can assume that Windows 10 is still alive and kicking in many schools, Read more…
I always tell my daughter that my first job is to keep her safe, and my second job is to keep her happy. When the two align, it’s easy. When she wants to download an app that sends all her data to the Chinese because her friends have, it’s a Read more…
Throughout my career, I have spoken with many leaders who have not put much belief into the reliability of metrics to determine the quality of support being delivered by an IT Support team. Many will override what they are being told by their gut feeling, or the experiences of others Read more…
