I completed a boot camp with the Concero crew in the Easter holidays, it was a great day of getting to know the team, and training – but in the introduction I asked a direct question of them – that I had asked myself after watching a tiktok late one Read more…
Apologies for the click bait headline! Over the last few months I’ve been busy settling into my new role at Concero. It’s been great to meet so many new schools, and being part of so many new conversations around delivering digital transformation for schools. Whether that be around hardware and Read more…
This week saw me start my new role as Chief Technology Officer at Concero UK. After over 9 years with my previous employer the decision to move to a new role in a new company, and my first ever fulltime role outside of schools and trusts, was a big jump. Read more…
For the last 16 or so years when I have worked in Edu-IT I have always used a helpdesk, of various qualities – but always used one. Since running my own team over the last 10 years, it has been the center of our workflow. Constantly tweaked and improved to Read more…
Something that I have been working on over the last few years is using Power Automate (formally Flow) to automate as many processes as I can within my team and schools. When the team at Lourdes IT needed to grow suddenly with an increase of schools, and some of our Read more…
Traditionally the summer holidays is one of the busiest times of the year for education IT teams, not because we have users to support (although the numbers using technology and requiring support throughout the summer continues to grow) – but because we get a unique opportunity to carry out works. Read more…
In the last 14 years I’ve found something I enjoy. Something that changes everyday, that makes an impact and that allows me to enjoy the company of some exceptional individuals who have taught me so much, and become life long friends When I post around my concerns and frustrations, it’s Read more…
Depending on when you ask me, I either love the buzz of the summer holiday and September, or despise it. Ultimately I must enjoy it to an extent to keep doing it, but there is no denying it’s getting much harder. I’ve talked before about the increase in technology in Read more…
When I started working in Education – BSF (Building Schools for the Future) was a ‘threat’ to the internal IT team. The thought at the time (and for many the reality) was that these big companies would come in, and run the IT in schools as an externally provided service, Read more…
“It’s a case of if not when” for schools and trusts to be the recipients of a successful cyber attack. And that is what is keeping a lot of IT folks awake at night. At the very time when use of IT in education is moving past the basics and Read more…