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I always tell my daughter that my first job is to keep her safe, and my second job is to keep her happy. When the two align, it’s easy. When she wants to download an app that sends all her Read more…

Throughout my career, I have spoken with many leaders who have not put much belief into the reliability of metrics to determine the quality of support being delivered by an IT Support team. Many will override what they are being Read more…

It’s one thing having a single teacher who has mastered tech and is a shining example in your school, but only when your entire staff are able to embrace and integrate technology to enhance learning experiences and empower their own Read more…

There are many issues in education right now, some of these have been the same challenges for years if not decades – funding and recruitment being the main stalwarts – but over the last, say 5 years, we have seen Read more…

The use of IT in education is only increasing, to improve student outcomes, prepare them for the work of the future, and reduce staff workload whilst increasing flexibility. But how does everyone access this, when we still have IT rooms and laptop trolleys?

Following on from my recent post around a brief history of Management Information Systems, I wanted to write a similar blog about how we ended up in a cloud-focused world, and the benefits of adopting it in education There are Read more…

A brief history of MIS systems in education… and the future possibilities MIS (which stands for Management Information System) – is a key tool in schools, that handles the majority of data within schools, a kind of CRM for education – Read more…

I have to admit, Chat-GPT was something I used last summer to help me with some coding I needed in powershell, have a bit of an explore with its generative tools – but that was it. I even paid for Read more…

Everyday, solving issues, putting projects into place, delivering change. Things that you do – are often one time things for end users. It’s important to remember this when providing support, because what you might think is no big deal, is Read more…

This is a bit of a different topic to my usual posts, but it’s my blog so stuff it. In early October I had delivery of my new car, a BYD Atto 3 EV, to replace my aging Nissan Qashqai Read more…