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BT are better off on twitter
For the last 5 months I have been paying BT £21 a month by direct debit. Thats all well and good, but for the last 5 months BT are only supposed to be taking £16. So obviously, at the end of my contract leaving BT was a prime option. Talking to their indian call center [...]
Twitter Damage Control
There was an interesting article in June’s .net magazine about how Dominos managed to save some of its reputation after reacting to breaking news stories through Twitter, and how other businesses have failed to use social networking applications like twitter to defend and help themselves. Once again, we are seeing how social media, and twitter in [...]
