Leading out first TED day

Thursday was an important day. I’d been telling my team this for a couple of months. But in a short term where we have battled staff unexpectedly leaving, unbelievable pressure, our highest ever ticket numbers and organising the biggest network rebuild we have ever done in the biggest middle school Read more…

Moving day

When I turned up at my latest school I was shown to a cupboard, which housed the central switch, stock, spares and paperwork and all the servers. No desk, and no space for a computer. No air con. I had seen it briefly on the walk around, and hadn’t thought Read more…

Stop. Collaborate and listen.

I’ve been following reaction to a blog post on Twitter, by Mark Anderson the problem with technicians (@ictevangalist) http://ictevangelist.com/the-problem-with-technicians/ and a subsequent follow up from @jonwitts http://www.jonwitts.co.uk/archives/760 in defence of technicians. Mark’s post describes the infuriation of teaching for staff when IT seemingly block their desire to embrace new technology. Jon Read more…

Crazy times

This month has been like no other I have experienced in my role. In fact, there are days when I don’t even remember my role from a few months ago. On January the first we start supporting our seventh school. Walkwood are a large middle school and we have taken Read more…

O365 and SSO

Recently I decided that I wanted to give all my users the free office they can get under EES Student Advantage. I had looked into this before and it was one hell of a nightmare to set up I thought, looking at the poor Microsoft documentation, and my own lack Read more…