Matt Setchell – Page 5 – Mattian

Blog

Blogs are so 1999

I started this website in 1999. So, some 16 years later, after it being the home of my own company for the last 7 years – I am giving it another shot as a blog. 120 characters on the twitter (@msetchell) just doesn’t seem to be enough sometimes. And I Read more…

By Matt Setchell, 5 years1 year ago

About me

I work as a ICT Services Lead for Lourdes IT, an IT Support team providing support for schools within our MAC, but also for more schools outside of the MAC.

I am also a Strategic IT Lead for Central RSA Academies Trust.

I really enjoy my job, and what we have achieved. I’ve been in my current role for 7 years, starting in a cupboard, and now in our own building with 14 staff – but I have been working in school IT support for the last 14 years.

I am a dad to 2, but have joined forces with my partner and her 2, meaning I drive a 7 seater car now and everything costs more, but it’s also a lot more fun.

Gave someone else a job today. Good times.
— Matt (@msetchell) August 20, 2019

So incredibly proud of my team for this fantastic feedback after delivering a huge project @HanleyCastle. twitter.com/lourdessupport…
— Matt (@msetchell) August 19, 2019

Long old shift today. Finished gone 9, started at 8:30am. Three different schools.
— Matt (@msetchell) August 19, 2019

Sorry folks. Just wrote my September get ready email for supported schools and sent it out 😂 Also wrote a new school’s handbook. Last year we got over 1k tickets above our monthly average for the year. Expecting it to be much more year too. So north of 2.5k tickets.
— Matt (@msetchell) August 18, 2019

This is exactly what I did. It’s not pleased everyone along the way. It’s interesting how people turn when you are no longer useful to them. I am sure every IT person knows the feeling of people being friendly when they have IT issues and then nothing in between. pic.twitter.com/uelQwTyFWM
— Matt (@msetchell) August 18, 2019

My rattling mailbox is really doing my head in. Can you just replace them? Otherwise might need to get a wall mounted one and seal the door one up.
— Matt (@msetchell) August 18, 2019

What an absolute shit world we live in. Police officer killed while investigating 'burglary' died of multiple injuries news.sky.com/story/pc-killi…
— Matt (@msetchell) August 17, 2019

I have spent today making an SLE visit logging system for @central_rsaa in @Office365 - a SharePoint list, which then uses flow to email a custom HTML template and save a copy of it in the SharePoint documents storage. If suitable can look at making a PowerApp in future. Maybe.
— Matt (@msetchell) August 17, 2019

There are three key areas to my role - 1) Delivering support, ensuring we are fast, friendly and helpful 2) that we pro actively deliver resilient systems that people can rely on and 3) developing and supporting the team that deliver 1&2. That’s a big difference to just #2
— Matt (@msetchell) August 17, 2019

Struggling (as usual) with switching from being full time dad for the last week or so to an empty house. Sure I’ll get used to it. Sucks tho.
— Matt (@msetchell) August 17, 2019

Finding it funny how @LourdesSupport tweet something only for other local ‘competitors’ (not really) do the same tweets! Also, it appears our design skills are being somewhat copied. Still, imitation is flattery right?! Must be doing something right!
— Matt (@msetchell) August 17, 2019

“I’ve been seriously thinking about getting a dog” youtu.be/uMymwBvyIeg
— Matt (@msetchell) August 15, 2019

Trying to find a way to create a form in @Office365 users can complete, can easily be recalled and added to/edited... any ideas?
— Matt (@msetchell) August 15, 2019

New phone wallpapers from photos I have taken. pic.twitter.com/s6K7THGQgq
— Matt (@msetchell) August 15, 2019

Yes, for projects. We’ve also used it for summer jobs this year, things that weee ticketed but we couldn’t do till summer, and not part of a bigger project. Bucket per school twitter.com/midlandphotos/…
— Matt (@msetchell) August 15, 2019

I disagree with elements of this. Good ideas should not mean they should be open. twitter.com/edent/status/1…
— Matt (@msetchell) August 15, 2019

Have lots of plans, but what would you want on a techie training day? twitter.com/lourdessupport…
— Matt (@msetchell) August 15, 2019

Lucky enough to work in a place that allows me to bring my kids in, even luckier to have a son who wants to help out. But he also likes mine craft and has been able to play that. Team are all very understanding about it.
— Matt (@msetchell) August 15, 2019

Not saying results are not important, but I am sat here managing 20+ schools IT, 12.5k users with a team of 12 I built from scratch, and didn’t go to Uni and only have 2 average A levels, that I can’t really remember. Hard work matters as does doing something too enjoy.
— Matt (@msetchell) August 15, 2019

A year working with @central_rsaa and being strategic IT lead with @crsaat_it today, it’s been a really insightful year where we have moved so far forward. Lots still to do and looking forward to another year.
— Matt (@msetchell) August 15, 2019

I’ve changed the structure of my team from September to have a new senior team, and I’m really excited to see what we can achieve.
— Matt (@msetchell) August 14, 2019

Follow @msetchell