Blog

Damn you, Netgear.

So our Easter work schedule was pretty manic, perhaps more then expected. We have 3 new ICT work areas now, and they have seemed to fit in quite well, no drama there – infact with WDS in place, it was easy, and other then tell techs what to name the Read more…

By Matt Setchell, ago
Blog

Expectations

Unrealistic expectations from users is a common theme of tickets and conversations in any IT support team. Our users, as consumers do, demand that products work to their exact specifications. Unfortunately, the world of IT isn’t like that – it is often ‘best fit’ solutions that are in place. As Read more…

By Matt Setchell, ago